Back in the dialup days when brands were first coming online I used to have quite a thing for a Toffee Crisp. When I got a bar that was noticeably smaller than the last, I emailed them expecting a reply about market forces or cost of ingredients, but maybe they’d also send a voucher for a free bar or something.
Instead they tried to gaslight me, telling me they’d always been that size and that I must be imagining it. I was so put out by it that, other than a very occasional multi-pack for picnics, I haven’t bought a single-serve Toffee Crisp, Mars Bar, Snickers etc since.
When shrinkflation became a recognised term I felt so vindicated! I wish I still had that email so that I could shove it in their faces.
Back in the dialup days when brands were first coming online I used to have quite a thing for a Toffee Crisp. When I got a bar that was noticeably smaller than the last, I emailed them expecting a reply about market forces or cost of ingredients, but maybe they’d also send a voucher for a free bar or something.
Instead they tried to gaslight me, telling me they’d always been that size and that I must be imagining it. I was so put out by it that, other than a very occasional multi-pack for picnics, I haven’t bought a single-serve Toffee Crisp, Mars Bar, Snickers etc since.
When shrinkflation became a recognised term I felt so vindicated! I wish I still had that email so that I could shove it in their faces.