

Thank you for your response, I do appreciate your input.
However, if you weren’t trying to be rude, you kinda failed. I didn’t actually ask anyone for advice on how to sort out my setup (though advice supplied is always gratefully received), what I actually asked for was if anyone knew of any useful guides on how to learn how to set things up.
I was asking how to learn, not to be told how to write a better support ticket.
To address your reply further; how much information could I have provided that would have been enough for you? You even ask for information on my router (I use a TP-Link mesh network, if that helps. It streams my partner’s PC beautifully), on what planet would I have known to tell people that when asking how to learn?
But as I said, I do appreciate your input, and you have imparted some useful information. Thank you.

Yeah, it’s cool.
I’m ADHD as fuck, my partner is autistic as fuck (with probably a large sprinkle of ADHD too), so I get the communication thing. But also, being ADHD, I tend to either comment with all the context anyone could possibly ever need (and more), or with broad strokes because I want to achieve something but also want to go off and focus on something else. I can be very difficult to live with. My partner is a saint.
But yeah, I get that - as an IT professional - you come to support requests with a certain level of weariness. I work in engineering health and safety, so I know how thoughtless people can be.