Nah, that’s just a cop-out if not an outright strawman.

It’s not surprising here on Lemmy, but on pretty much every other site I’ve ever mentioned issues I’ve had with Amazon, the replies would be filled with people claiming it is the best customer service, that they’ve never had any issues with Amazon at all, and that it must be something I did to cause the problem.

Personally I stopped using Amazon on a regular basis almost a decade ago after it was clear that the company I first started using back in the mid 2000s was irrevocably changed for the worse.

Time to round that guy up.

I don’t really ever travel with my laptops, at least not to put them in bags. I think the Mac laptops had a known issue with defective batteries, though.

It’s true! My last mac cost me nothing because it was provided by my job. And the case popped open after the battery swelled within a year of me getting it, something my personal laptops have never done before.