Oof, I had a similar support experience with an Index RMA. They bounced me across multiple agents that wouldn’t read previous messages and would ask for the same trouble shooting steps I’d already SHOWED THEM, it was hell 🫠

Glad to hear the balls rolling and I pray you get yours fixed soon :)

I had mine for a month too, was yours also in beta branch per chance?

P.S, don’t worry about the posts, it gave me a good chuckle scrolling through my notifications; it happens :P

I forgot about bios mode, thanks!

Although, no dice; no reaction.

I want to do it, I saw the screws and it looked like an easy teardown but I don’t want to mess with the warranty by accident, and I feel like this is beyond a connection issue I could fix

I wish there were more accounts of others trying, but I wouldn’t want to do it unless I knew it would work.

I’m fairly sure it still had charge left when it died, but alas, I tried again and no luck.

I had to unlock it to detach the Frame during my reseating attempt(s), but I’ll wiggle it some with heavy copium-infused magic ✨

I heard this is an issue caused by being in the current beta version, maybe double check that rumor when you get yours.

Hope it comes soon! :)

I had a nightmare experience trying to RMA my Index, but in the end they fixed it past warranty.

I do appreciate their support, even if communication can be iffy at times. My worst fear is a painfully long wait :(

Was expecting worse framerates but the videos make it look almost tolerable.

I hope this gets better, because fuck Nintendo. They deserve to be blindsided by an emulator right when the gaming is getting good.

I’ve been looking forward to news like this for a long time.

I’ll continue to patiently wait for the day I can party with friends and family over a ridiculous game of Mario Kart World ft. Dante from the Devil May Cry series