Maybe I’m doing something wrong, but this worked the last time I recieved an unsolicited payment. When I try to report the problem on the “resolution center” page, I get an error page.
Maybe I’m doing something wrong, but this worked the last time I recieved an unsolicited payment. When I try to report the problem on the “resolution center” page, I get an error page.
I noticed it’s an AI assistant you’re supposed to be problem solving with, that probably will not end well. Hopefully you can actually get a human from their customer support number on their site:
https://www.paypal.com/us/cshelp/contact-us
I ended up calling. Last time this happened, the chatbot worked fine. Like they have several pre-defined workflows that are integrated into the chat and I could just click the options. Not sure why this time was different.
The might have “upgraded” it to use an LLM instead of an older (and more deterministic) technique.