I’m sorry you have Samsung; mine broke before hitting 10 years old. Samsung didn’t make parts anymore. But the Whirpool washer I bought at the same time had a plethora of parts readily available.
I had to find someone on eBay that could fix the part.
My rule after that is if the company has ever made a TV or a cell phone I’ll never buy their appliance.
I’m sorry you have Samsung; mine broke before hitting 10 years old. Samsung didn’t make parts anymore. But the Whirpool washer I bought at the same time had a plethora of parts readily available.
I had to find someone on eBay that could fix the part.
My rule after that is if the company has ever made a TV or a cell phone I’ll never buy their appliance.