hi,

pretty much the subject… I am trying to choose my next laptop and I am tempted to buy a framework 13 AMD. I saw this post from one year ago : https://www.phoronix.com/review/framework-13-amd

and while the review is impressive, comments are not. how things have evolved since then? any experience?

EDIT: you convinced me, I just ordered mine. Thanks for the incredible answers !
NEW EDIT: I use arch (btw), and Gnome. For the answers, I do not think this will pose a problem but… what do you think?
(and yes, I ordered mine before reading last comment of paequ2 who doesn’t like it… for reasonable reasons, maybe. I hope I will have more luck ;) )

  • naeap@sopuli.xyz
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    2 days ago

    I’m sporting a Framework 16 since a few months and had some battery problems at first. Due to work load, I couldn’t really get into the problem and something I changed or updated resolved it.

    But I sent a mail to framework support at that time and the answer was just awesome.
    Not just some typical 1st level response to update or restart, but real technical questions and obvious interest in my problem.
    They even sounded a bit sad, that I couldn’t really tell them anything, because the issue resolved without me being able to pinpoint it.

    On that note, I also have to say, that Tuxedo support was really good.
    My Pulse 15 battery was starting to get a belly, and they sent me a new one without much questions - and no pay.
    Now, after like 4-5 years, I have my old Pulse to my nephew and saw that the CMOS battery is dead. Again they just sent me a new one.

    Some companies really deserve to get recommended.