100% about perception, but doesn’t mean it’s not valid. One long line that’s constantly moving is better than a small line that’s stuck for a while. Also, as you mentioned, it prevents issues when one of the checkouts is stuck for whatever reason. The line would still move, just a bit slower.
100% about perception, but doesn’t mean it’s not valid. One long line that’s constantly moving is better than a small line that’s stuck for a while. Also, as you mentioned, it prevents issues when one of the checkouts is stuck for whatever reason. The line would still move, just a bit slower.