Recently I accidentally made a Fediverse post which went viral:
stop using discord for your open source communities
That post is short, punchy, opinionated, and prescriptive, which I suspect is the cause for its virality.
Unfortunately, like many micro-blog posts, it lacks nuance, which many replies highlighted. I made the post to vent my frustration at needing to join a Discord server to interact with a community, so it is far from a measured critique of the subject.
This blog post is an attempt to address those nuances in greater detail. This is not an exhaustive analysis, and I’ve resolved to not let “perfect” be the enemy of “done”.
This is aptly timed for me—I spent some time this weekend trying to decide what chat service to use for a project of mine. I’m just starting to try building the community, so it feels like I should have a chat ready if/when people start showing up.
I didn’t consider Discord because I wanted to stick with free software, for the reasons outlined in this post and other similar ones. In the end, I settled on Zulip, but would be happy to reconsider (so far, the chat is just me talking to myself!) if anyone wants to suggest an alternative or has experience in a similar situation.
Supposedly Revolt is FOSS and is similar to Discord. I haven’t tried it yet, though.