I unsubscribed from a company’s mailing list and then they added me to a new “unsubscribers” list and spammed me again. I then unsubscribed from that list and was added to another “unsubscriber” list. At least this new unsubscriber list was labelled “new”. That makes it so much better. /s*

    • deepdivedylan@lemmy.worldOPEnglish
      10·
      4 hours ago

      You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.

      And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

      • Lvxferre@mander.xyzEnglish
        6·
        3 hours ago

        And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

        Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)

        In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:

        El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial

      • Armok_the_bunny@lemmy.worldEnglish
        7·
        4 hours ago

        I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.

  • RunawayFixer@lemmy.worldEnglish
    5·
    4 hours ago

    Is this from Spain?

    It sounds like what they are doing is clearly illegal and you probably could do a lot of people a favor by complaining to the authorities.

    Generally for the eu: https://www.europarl.europa.eu/doceo/document/E-8-2017-003934-ASW_EN.html “If users receive unsolicited communications after having withdrawn consent, they can file a complaint with the national regulatory authority. In addition, they have the right to a judicial remedy before national courts.”

    The responsible agency for Spain: https://www.aepd.es/

    • deepdivedylan@lemmy.worldOPEnglish
      4·
      4 hours ago

      It’s not from Spain, no. You have the language correct, but but the continent. It’s too bad, because the EU laws are better than ours. 😿🇪🇸🇪🇺

  • Moonrise2473@feddit.itEnglish
    6·
    5 hours ago

    There are so many assholes like this that unless they’re using MailChimp or similar (cloud platforms where this can’t be done automatically) I don’t even bother with unsubscribing. I just set the mail server to bounce any email from that domain.

    • deepdivedylan@lemmy.worldOPEnglish
      3·
      5 hours ago

      I wish it were that simple. I use their actual product all the time and genuinely enjoy it. It’s literally the best in the country. So I need the emails from their domain for my actual purchases. I just want to be deleted from their bloody advertisments!