Just me venting:
So I noticed I was getting spammed with crypto Shit on discord. Turns out my friends hotmail got hacked. He didnt have Access to the Account no more and turned to microsoft. Their response was just straight up bullshit because I am so sure that they can try harder but chose not to.
Yes its not unexpected but seeing it Live is a whole another level of disgusting Business practices. Especially the Part where They Tell him that he should buy minecraft again instead of offering a key or something like that. I know That They cant access one Drive really Unless they have a backdoor key but still straight up scummy to Tell him Theres nothing they can do regarding his Account and that his onedrive data is lost.
Edit: I noticed a Lot of people saying its Fake and honestly idk if it is cause he didnt send me the Screenshot with the Mail included and I didnt ask. This is just the sc he sent me and honestly knowing ms and him is all I need personally. I do get some of the doubts tho, yea and I already wondered whether he was writing to a scammer but I didnt question it. Believe what yall will but I dont think its that unbelievable that ms wont bother with „small stuff like that“
“We don’t want to go through the trouble of trying to verify who the legit owner is even of we think it’s you.”
At least he got a response. A while ago I clicked on a bad link when drunk and lost control of my Facebook account. Zero response from meta. Wankers. It’s unfortunate, I’d like to delete the account as there are some unfortunate photos of me on there from way back. I guess I will forever be visible wearing my ex’s lacy underwear and gripping a can of strong cider. Ho hum.
“Backup your files in our solution, it’s so safe and secure!”
immediately deletes everything at any minor inconvenience
“Please give us more money! Again!”
Edit: most likely not even deleted, still used for LLM training except now no one “owns” the data so it’s free reign.
Is that email from Microsoft or is it from rnicrosoft?
That kind of corpo language… Lol. People stick with a operating system from an organisation that talks like that… I guess they love it.
Who is the authority you would go to for Linux issues? Like i kinda get your point but it’s a little bizarre to compare apples to trains.
Fuuuuuuck do I hate corpo speak. All the fake friendlynesses and well wishes, ugh, go fuck yourself
encrypted onedrive? what? press X to doubt. how do they do image recognition on uploaded images, then?
Most of such scanning would typically happen at the time of upload before it gets encrypted.
They probably also store cryptogrphic and neural hashes of the files to compare later if new CP gets identified.
encrypted onedrive? what? press X to doubt. how do they do image recognition on uploaded images, then?
They are protecting your personal date by not allowing the only person who should be able to access it?
Maybe they’ll give it a quick scan to train their AI.
As a treat.
Yes, data must be protected from users at all costs /s
I have two outlook accounts.
One is old and constantly deals with theft attempts.
But they never work because I have a passkey guarding the account.
MS doesn’t let you completely disable password login. So the thiefs keep trying. Unfortunately for me. That means every time I want to access the account MS wants me to reset my, clearly working, password.
Not because they guessed my password, but because they tried to giess my password. You know a completely normal occurrence.
Actually they do let you disable it from what i’ve seen. Check again if you still want that
Oooh thank you I’ll take a look
I’m in my 40’s and have always been a tech nerd. I have no personal information or pictures I don’t want to get out saved in the cloud. All of my things are only locally saved and backed up. I also keep multiple emails with different passwords and names. My Microsoft account I do have is verified for changes through a non Microsoft email address.
It would be a pain in the ass to screw with me in any major capacity. Quite frankly, I’m still surprised that the masses just accept cloud saving all their pictures and documents, just trusting Amazon or Google or Apple or Microsoft to not have security issues, especially when they’ve had so many security issues.
Eh tbh idk if he actually uses onedrive but yea probably. Idk if it is an actual technical security issue either, I assume he was phished but im not sure.
Your points are valid though and good on you ofc
i mean, the info is already in the wrong hands. now it’s ONLY in the wrong hands.
This is absolutely, 100% a fake or scam email. This email did not come from Microsoft.
Found that sus too but thats what he sent me idk. Also is it really that unbelievable that ms will be too lazy to help someone get their account back?
Ask your friend to show the email address this came from
It’s not lazy. They put a key on the vault with only a single key that can open it and gave that key to your friend. your friend then either gave that key away (got phished), made a bunch of copies of it and left them around town (reused passwords), or the rarest option he let a maintenance guy in who swiped it (installed spyware). None of that changes the fact Microsoft doesn’t have another key, but considering how that email is written it looks like another phishing attempt…
It’s that unbelievable that an email from Microsoft support would contain this much relevant explanation about the issue
I’d be curious to see where that links to create a new account takes you to… probably toward htt//youdumbfuck.lol
I don’t know what you’re expecting. My most secure account is practically impossible to recover without the credentials, passkey, & one-time password generator or recovery code. Cracking the encryption keys isn’t feasible & the account providers lack the higher-level keys to decrypt them. This is all by design.
Lack of recovery means they either did security protocols right (they can’t circumvent them either) or at least pretend to. Recovery that circumvents keys indicates weaker security protocols or different priorities.
A gaming service isn’t really protecting your most sensitive data like an account that accesses OneDrive may. The risks & business value differ.
- This is not the tone, language, or formatting Microsoft uses in support emails
- Microsoft Accounts are recoverable, people do it all the time
- this is Microsoft; do you think they’d lock themselves out of your data that they spent literally billions of dollars creating the storage infrastructure for? Just what, out of the kindness of their hearts? The one they are slowly forcing everyone to use?
No way in hell. Either OPs email is fake to stir up outrage about MS or he’s still talking to the scammers.
- Don’t know.
- With the user’s alternative credentials (ie, not losing or having all credentials replaced)?
- Yes, liability.
So far, I only see exasperation, not a valid argument.
